The honor recognizes organizations in the 95th percentile for patient experience
November 19, 2021
Riverside Home Health Care was recently named a 2021 Guardian of Excellence Award winner by Press Ganey for outstanding patient experience.
"We are so proud of our home health team for all of their hard work to achieve this outstanding recognition. This award further demonstrates that our community is receiving top-rated care, even at home," said Riverside Healthcare President and CEO Phil Kambic.
The Press Ganey Guardian of Excellence Award is presented annually to hospitals and healthcare systems that achieved performance in the top 5 percent of all Press Ganey clients. Press Ganey is the industry leader in patient, caregiver, and physician feedback, providing survey and analytics tools to healthcare organizations across the nation.
Riverside Home Health Care is one of five organizations in Illinois to receive the Guardian of Excellence Award in Patient Experience, and the only organization in the area to receive the award.
"It is always an honor to be recognized for the care we provide our patients," said Peggy Regas, Director of Home Health Care, "Riverside Home Health Care team members have a strong commitment to providing remarkable healthcare experiences to all patients."
Riverside Home Health Care is a state-licensed, Medicare provider and is accredited by the Accreditation Commission for Health Care (ACHC). Home health care's team of clinicians includes nurses, therapists, rehabilitation therapists, certified nursing assistants, and medical social workers. Some of the services that home health provides to eligible patients include:
- Monitoring
- Remote patient monitoring
- Teaching
- Treatment
- Rehabilitation
To learn more about Riverside Home Health Care, click here.
About Press Ganey
Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.