Visiting Hours & Guidelines

Last Updated December 31, 2026

Riverside’s goal is to create an atmosphere that promotes healing. We know that patients are more likely to thrive in their recovery if friends and loved ones surround them. We welcome the presence and participation of family and other “partners in care.”

Visiting Hours

6:30 a.m. - 8:30 p.m.

Visiting Guidelines

Visiting hours are encouraged between 6:30 a.m. - 8:30 p.m. unless otherwise noted.

Alterations to the visitor policy may be necessary due to the patient’s care needs

Additional Visitor Guidelines:

• Visitors must check in with a Lobby Attendant to receive a visitor pass. Visitors must wear a pass at all times during their visit.
• Visitors should always remain in the patient’s room or designated waiting areas.
• Seasonal Restriction: Visitors under the age of 18 are not permitted at this time except under special circumstances.
• Up to four visitors may be allowed at a time based on the individual patient’s situation.

Emergency Department – Visitors may be restricted from visiting a patient in the Emergency Department when there is an actual or perceived risk of harm, intimidation, or harassment to the patient, other patients or staff.

Pediatrics – Up to two visitors in the procedural care department are welcome to sit with a patient pre and post-procedure.

Labor & Delivery - Two alternating visitors, aside from the mother's significant other, are permitted during labor, delivery, and recovery. One designated visitor is permitted for outpatient testing and/or rule out labor.

Cesarean Births & Recovery – Only the father of the baby or designated support person is allowed in the Operating Room & during the recovery period.

Post-Partum/OB Unit – Visitors, including siblings of the newborn, are welcome, following the general hospital hours and guidelines.

Intermediate Care Nursery – The mother and designated support person are only welcome to visit the Intermediate Care Nursery unless the newborn’s condition or situation directs otherwise. Identification bands will be verified for all visits.

Overnight Visitors - Two visitors are welcome to stay overnight with a patient.

• Exceptions to the overnight stay or number of visitors that stay can be made if the patient or any member of the care team determines the patient's condition or situation directs it.

Procedures - One adult designated visitor is welcome in the procedural care department to sit with a patient pre and post-procedure.

• Two adult visitors are welcome in the surgical waiting room during a procedure.

Support Resources / Recursos de Apoyo

Immigrants with questions about immigration rights or in need of support can utilize the hotline provided by the Illinois Coalition for Immigrant & Refugee Rights by calling 855-435-7693.

Los inmigrantes con preguntas sobre sus derechos de inmigración o que necesiten apoyo pueden comunicarse con la línea directa de la Coalición de Illinois para los Derechos de Inmigrantes y Refugiados (ICIRR por sus siglas en inglés) llamando al 855-435-7693.